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Digital Programmes
Learn more about our Digital Programmes
Digital systems are the foundation upon which we will build a modern, efficient and responsive health service. GP IT systems sit at the heart of primary care technology facilitating and recording millions of interactions with patients every week.
As a GP Federation, we have a clinically led digital programme of work to ensure our member practices realise the benefits of technological innovations. At the heart of this are two key drivers:
- To improve the experience & quality of healthcare services to our patients
- To make life easier for our staff – by ensuring access to the right information at the right time and by releasing time for care through time saving solutions
Current Digital Projects:
Improving the communication process between clinicians & patients
We are deploying an intuitive text messaging solution across our practices through standardisation of content & support + training. The solution is called ChainSMS by AccuRx and is used to inform patients of their results and support call and recall for long term conditions.
Ensuring we have the right population level data to describe the needs of our population
We are developing our business intelligence capability through analytical resource & by working with local system partners in piloting a Population Health platform called HealthEIntent. This enables us to better understand the health inequalities that exist within our population and track the impact particular interventions make on the health and wellbeing outcomes of our population.
Improving patient access to our practices
We are supporting our practices in developing & promoting online methods to get in contact with their surgery. These include Practice GP Websites, the NHS App and Video Consultations.
Supporting our staff to work remotely
With London Estates costs being so high and the growth of a workforce that works across sites it’s ever more important they are equipped with the right technology to enable to them to work from any site. We are trialling remote working solutions for our staff which includes docking laptops, secure cloud based file stores and Voice over IP phone solutions.
We are also scoping solutions for clinical decision support aids and telehealth/telecare solutions. If you are a technology company that would like to work with us to pilot these in our area then please get in touch.
What is the NHS app?
The NHS app is a free, secure way to access NHS services on your smartphone, tablet, or computer. It lets you manage your healthcare quickly and conveniently in one place.
What can I do with the NHS app?
Depending on your GP practice, you may be able to:
- Order repeat prescriptions
- Book, check, or cancel GP appointments
- View parts of your GP health record
- See test results, letters, and messages
Some services may not be available at all practices.
Can I use the NHS app with my GP practice?
Yes. GP practices across Camden Health Evolution are connected to the NHS app. The services you see will depend on how your individual GP practice uses online systems.
How do I get the NHS app?
You can download the NHS App:
- From the Apple App Store
- From Google Play
- Or access it online
Do I need to register?
Yes. To use most features, you’ll need to:
- 1Sign in with an NHS login
- Confirm your identity (this is usually done online)
Once verified, you’ll have full access to available services.
FAQs
Is the NHS app secure?
Yes. The NHS app uses secure NHS systems and follows UK data protection laws. Your personal and medical information is kept safe and confidential.
Can I book appointments through the app?
Some GP practices allow appointment booking through the NHS app. If this option isn’t available, you’ll still be able to contact your practice directly.
Can I order repeat prescriptions?
Yes, if your GP practice supports it. You can request repeat prescriptions and choose or change your nominated pharmacy through the app.
Why can’t I see all my records?
Access to records varies by GP practice and individual settings. If something you expect to see is missing, please contact your GP practice for help.
What if I have problems with the NHS app?
Technical support is available online
For questions about your appointments, prescriptions, or records, contact your GP practice directly.
Can someone help me manage my NHS app?
Yes. You can set up proxy access, which allows a trusted person (such as a carer or family member) to help manage NHS services on your behalf, with GP approval.
Does the NHS app replace my existing GP?
No. The NHS app is an extra way to access services. You can still contact your GP practice by phone or in person as usual.
Need more help?
Support is avaiable online or speak to your GP practice for further support.